There are a number of ways we have to assist you and solve potential problems you may encounter in the use of iDowell’s products.

Make sure you have the best product for your needs.
Instructions on how to use the product and trouble-shooting are
in the manuals.
Technical specifications are of vital importance.
Get directly in touch with our technicians by sending a mail to service@idowell.eu: We will get back to you as quickly as possible!

Or call our help line. The service operates from Monday to Friday, from 8.30 to 12.30 and from 13.30 to 17.30 (Central Europe Time).

For any other problem or query, or to verify your hardware please contact the iDowell technical support centre closest to you.
Make the most of the warranty by checking its terms and conditions here.
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